Our workmanship warranty

The warranty

We warrant our workmanship for 12 months from the date the work is complete. If something we installed fails because of how we installed it, we fix it at no charge. The warranty does not cover normal wear, damage from misuse or accidents, materials you supplied, or work changed by someone else. Manufacturer warranties on products pass through to you. This warranty is in addition to any warranty the law gives you.

How to make a claim

1. Email [email protected] with your name, the property address and a short description of the problem.
2. Attach a photo or a short video if you can. It helps us bring the right parts the first time.
3. We reply within one business day and schedule a visit. If the problem is covered, the fix is at no charge.

Your signed agreement is the warranty that applies to your job. If anything here differs from it, the agreement wins.